Matheus Libonatti
Dr. Paulo Roberto Nogueira and Dr. Cristiani Nogueira at the clinic

CASE 004 · HEALTHCARE · LIVE IN PRODUCTION

Nogueira Cardiologia.

A vertical SaaS platform turning discovery into care: acquisition, content, patients, appointments, payments, exams and a custom-built CRM connected in one operation.

AUTHORSHIPBuilt from scratch by Matheus
INDUSTRYHealthcare / Cardiology
ENGINEPython · n8n · RAG · SEO
01 / THE CHALLENGE

Digitize the journey without losing the human care.

The clinic needed more than an online presence. It needed to turn medical authority into a continuous, measurable and simple experience for patients and staff.

The challenge started with acquisition — being found, educating and building trust — and continued into operations: registration, appointments, payments, exams, leads and follow-up.

The solution was designed as a product, not as isolated pages. Every touchpoint feeds the next and gives the team better context to work with.

02 / JOURNEY

From search to relationship.

01

Discovery

Website, local search and educational content attract real needs.

02

Trust

Authority, doctors, specialties and security reduce uncertainty.

03

Registration

Patients create accounts and confirm their digital identity.

04

Appointment

Scheduling and intake organize data before the consultation.

05

Payment

Private and insurance flows converge into clinic operations.

06

Relationship

CRM, exams and history keep the experience connected.

03 / CUSTOM CRM

The operational heart of the platform.

Operations in one place

DEMONSTRATION ENVIRONMENT
NEW CONTACTSSource identified
APPOINTMENTS24/7Digital requests
PAYMENTSPIXIntegrated status
EXAMSPDFProtected uploads
New lead
Patient #1042EDUCATIONAL CONTENT
Patient #1047WHATSAPP
Contact started
Patient #1036AWAITING TIME SLOT
Payment
Patient #1029CHECKOUT SENT
Confirmed
Patient #1021JOURNEY COMPLETE
04 / PLATFORM

One system, many capabilities.

01

Website & SEO

Authority architecture, medical content, local search and intent-led conversion.

02

Patient portal

Registration, authentication, account recovery and a centralized digital journey.

03

Scheduling

Appointment requests, initial intake and private or insurance-based workflows.

04

Payments

Asaas integration, PIX, cards and webhooks to track the financial lifecycle.

05

Exams

Patient-linked file uploads with access control and traceability.

06

Vertical CRM

Leads, pipeline, schedule, content, reports and an operational clinic view.

05 / PROPRIETARY ENGINE

From patient questions to knowledge that builds trust.

Visualization of the intelligence engine connecting healthcare knowledge, automation and the patient journey
HEALTHCARE KNOWLEDGE ENGINE

Being found is the start. Being useful builds trust.

Intelligence built around patient intent.

The engine organizes public signals and authorized knowledge in a vector database. RAG retrieves relevant context to support more useful experiences and content—without replacing medical advice, diagnosis or clinical decisions.

SAAS, CRM, ARCHITECTURE AND INTELLIGENCE LAYER BUILT FROM SCRATCH BY MATHEUS LIBONATTI
01 / INTENTPython maps public questions and search topics
02 / ORCHESTRATEn8n organizes review and refresh workflows
03 / KNOWLEDGEA vector database relates authorized sources
04 / CONTEXTRAG retrieves relevant information for AI
05 / EXPERIENCESEO and UX guide discovery and the next step
PAIN / UNCERTAINTY

Questions before care

Clear content helps people understand the journey and find appropriate care.

PAIN / KNOWLEDGE

Unorganized information

The vector base connects topics, sources and context with governance and reviewability.

ADVANTAGE / AUTHORITY

Experience that demonstrates expertise

Useful SEO, semantic architecture and UX connect real needs to the clinic's authority.

06 / ENGINEERING

Built to evolve.

EXPERIENCENext.js
React
LOGICAPIs
TypeScript
DATAPostgreSQL
Supabase
INTEGRATIONSAsaas
Webhooks
OPERATIONSDocker
VPS
07 / REAL PROOF

Software that left the slide deck.

Nogueira Cardiologia medical team represented in the digital platform
STATUS / LIVE IN PRODUCTION

Real product. Real client. Real operation.

This case study presents a platform under continuous development. Future capabilities are identified as roadmap; no metric or feature is fabricated.

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